Welcome to the Help Section
You can always contact us by phone or email. However, most customers' questions are answered below.
New Customer FAQ and Customer Service FAQ - answer general questions about bonuses, fees, payouts, rollovers, and customer eligibility
Handicapping Contest FAQ - our yearly regular season NFL contest explained with screen shots, prize pool breakdowns, and general rules
Online Casino FAQ and Live Dealer Casino FAQ - get answers to technical questions, information on accessing the Online Casino and the Live Dealer casino, transferring funds, and rebates
How to deposit with BitCoin?- watch video
Poker Room FAQ - information about logging into and using the poker room
How to enable cookies in 3rd party browsers to use many of the youwager products you must have cookies enabled
If you are having trouble loading our Cashier page, please review the following steps
Our KYC policy - no accounts from Costa Rica, no robots, no spoofing or masking of identity, and more
General House Rules
Sports Betting Rules
Sport specific gambling - information on baseball, boxing/mma, golf, hockey, football, and more
In-game betting and Live Betting - complete set of rules for both live betting products youwager offers
Betting Limits by Sport - general limits by sport and bet type
Teaser, Parlay, and Point Buying rules & payouts. More info on pleasers, overtime betting, props, etc can be found in the Wagering section
Racebook rule section
All race tracks listed
Payout and Limit info
Bonuses, Promos, Specials
Signup Bonus specific rules and info
How to qualify and collect Gambler’s Insurance
Qualify for a Free Payout?
Refer a friend and get a bonus - buddy referral rules to collect bonus
Didn’t find what you were looking for?
Please use the navigation menu and drop-downs to find the section that addresses your question.