“Interactive voice response (IVR) is a technology that allows a computer to interact with humans through the use of voice and DTMF tones input via keypad."

youwager.lv’s IVR System: Online Betting Computer Interaction

You don’t always have to contact a customer service agent.

Sometimes, we’re just not in the mood to do so.

This special report lets you in on how to get your online betting youwager.lv information without having to speak to a clerk.

According to Wikipedia:
“Interactive voice response (IVR) is a technology that allows a computer to interact with humans through the use of voice and DTMF tones input via keypad.
In telecommunications, IVR allows customers to interact with a company’s host system via a telephone keypad or by speech recognition, after which they can service their own inquiries by following the IVR dialogue. IVR systems can respond with prerecorded or dynamically generated audio to further direct users on how to proceed. IVR applications can be used to control almost any function where the interface can be broken down into a series of simple interactions. IVR systems deployed in the network are sized to handle large call volumes.
It is common in industries that have recently entered the telecommunications industry to refer to an automated attendant as an IVR. The terms, however, are distinct and mean different things to traditional telecommunications professionals [clarification needed (how do they differ?)], whereas emerging telephony and VoIP professionals often use the term IVR as a catch-all to signify any kind of telephony menu, even a basic automated attendant.[citation needed] The term voice response unit (VRU), is sometimes used as well.”

Now, let’s get back to what really matters to you, the online sports bettor at heart.

youwager.lv’s IVR system was created to give you an opportunity to get information without you having to speak with a clerk.

At this point, you may be asking yourself:

What are the benefits you get from using your favorite online sportsbook’s IVR system?

Allow me to explain in two easy bullet points:

  • It's faster and you get perks just for using it.
  • Everyday you use the system your account is credited 10 loyalty points.

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How do you use youwager.lv’s IVR system?

Using the IVR system is actually quite easy. All you need to do is call: 800-968-9243 (youwager) or 888-492-4377 (betpop) and select option 7.

However, before using the system you need to create a numeric only payout password, for instance, 9997 or 2244. Or whatever 4 digit number combination you want. You get the drill.

To select a password you can either call customer service or, log into your account click the "Settings" tab in the Account information area and enter your new password.

Once you’re done with these easy steps it means that you’re read that is done you're ready to use the IVR system.

First you need to enter your account number and payout numeric password.

From the main menu choose one of the following selections:

  • Press option 1 if you want to learn your available balance.
  • Press option 2 if you want information about your pending wagers.
  • Press option 3 to learn about graded wagers.
  • Press option 4 to learn more about lines by sport.
  • Press option 5 lines by rotation number.

A useful hint is for you to use the # key to move forward between selections and * to move back.

The number 0 returns you to the main menu and then to a live operator.

But what are these loyalty points you can get when you use youwager.lv’s IVR system?

Well, first of all keep in mind that you’re only entitled to receive 10 loyalty points a day for using the IVR system. If you call more than once the limit will still be 10.

youwager.lv likes to pamper every type of player out there. Not only with huge bonuses and a great array of betting options, but also by giving you Loyalty point for every single bet you make.

And in the case of the IVR system, every day you use it you’ll accumulate 10 Loyalty points.

But hey, don’t think for a moment that the folks at youwager.lv don’t know all about abusers. Those players found abusing the loyalty point promo will be removed from the IVR system.

Here are some examples of the general prizes given for a certain amount of Loyalty points:

Description Points
$3 Free Play 200
$5 Free Play 300
$10 Free Play 500
$15 Free Play 750
$30 Free Play 1000
$75 Free Play 2000
$125 Free Play 3000
$250 Free Play 4500
$500 Free Play 7500
Free Withdrawal 1500
Gamblers Insurance 7000

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Now, let’s dive a little deeper on the subject matter in question: Interactive voice response system.

You may be wondering what are some of the other used for IVR systems – and just how reliable these are for your online sports betting experience.

IVR systems are characteristically planned to handle high call volumes, reduce cost and overall better the customer experience.

Some other examples of typical IVR applications are credit card services, telephone banking, and televoting. Businesses also make use of IVR systmes to extend their schedules to a full 24/7 operation.

Wikipedia also cites that: “The use of IVR and voice automation allows callers' queries to be resolved without the need for queueing and incurring the cost of a live agent. If callers do not find the information they need or require further assistance, their calls are often transferred to an agent.”

This means that, when it comes to your youwager.lv experience, you can expect a more efficient system in which customer service agents and the rest of the staff actually have more time to deal with complicated interactions. In other words, agents don’t have to deal with simple questions that really just call for straightforward yes/no responses or gaining customer details.

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IVR systems also give room to customer prioritization. In a system where individual clients may have a different status the IVR system will automatically prioritize the individual's call and move clients to the front of a specific queue.

Moreover, aside from interacting with customer information systems and databases, IVR systems will also log call detail information into its own database for auditing, performance report, and future IVR system improvements.

As cited in SearchCRM.com:
“Interactive Voice Response (IVR) is an automated telephony system that interacts with callers, gathers information and routes calls to the appropriate recipient. An IVR system (IVRS) accepts a combination of voice telephone input and touch-tone keypad selection and provides appropriate responses in the form of voice, fax, callback, e-mail and perhaps other media.”

So there you have it: youwager.lv’s IVR system is a benefit for you. Not only because you can accumulate up to 10 Loyalty points per day. But because it provides pre-recorded voice responses for suitable situations that do not need for human interaction.

And let’s face it, sometimes all we want to do is place our bets, check our balance, make sure the lines haven’t changed, and not have to deal with a clerk or any other human for the rest of the day!

Give a go, there’s nothing to lose here! All you’ve got to gain are 10 Loyalty points!

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